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Privacy Policy
Cutting Edge Systems, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including SMS communications.
Information We Collect
We may collect the following information:
- Name, email address, and phone number you provide voluntarily
- Communication preferences and opt-in status
- Usage data related to our services and training programs
- Device and browser information for security and analytics purposes
How We Use Your Information
We use your information to:
- Send SMS notifications, service updates, and training reminders you have opted into
- Respond to inquiries and provide customer support
- Deliver and improve our mentoring programs and services
- Send promotional communications (only with your explicit consent)
- Comply with applicable legal obligations
SMS Communications
By opting in to our SMS program, you consent to receive recurring automated text messages from Cutting Edge Systems, LLC. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.
We do not sell, rent, or share your phone number with third parties for their marketing purposes.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. You may request deletion of your data at any time by contacting us.
Data Security
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security reviews. While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your information.
Cookies & Tracking
Our website and landing pages may use cookies and similar tracking technologies to improve user experience, analyze site traffic, and support marketing efforts. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, this may affect the functionality of certain features. We may also use third-party analytics tools such as Google Analytics to understand how visitors interact with our pages. These tools may collect anonymized usage data subject to their own privacy policies.
Third-Party Services
We may use third-party service providers to facilitate SMS delivery and CRM management. These providers are contractually obligated to protect your data and may not use it for independent purposes.
Your Rights
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for SMS communications at any time by replying STOP
- File a complaint with a relevant data protection authority
Contact Us
For privacy-related questions or requests, contact us at:
Cutting Edge Systems, LLC
Email: [email protected]
Terms of Service
These Terms of Service ("Terms") govern your use of the services provided by Cutting Edge Systems, LLC ("Company"). By accessing our services or opting in to SMS communications, you agree to these Terms.
SMS Program Terms
By opting in to receive SMS messages from Cutting Edge Systems, LLC, you agree to the following:
- You are the account holder or have permission to use the mobile number provided
- You consent to receive recurring automated SMS messages including service notifications, account updates, training reminders, and promotional messages
- Message frequency varies based on your activity and our program schedule
- Standard message and data rates may apply based on your carrier plan
- You may opt out at any time by replying STOP to any message
- For assistance, reply HELP or email [email protected]
Age Restriction
Our SMS program and services are intended for individuals 18 years of age or older. By opting in to receive SMS communications from Cutting Edge Systems, LLC, you confirm that you are at least 18 years old. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided personal information, we will take steps to delete it promptly.
Carrier Liability Disclaimer
Cutting Edge Systems, LLC is not responsible for any delays or failures in the receipt of SMS messages as delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages. Message delivery is not guaranteed and may be affected by factors outside our control including network availability, device compatibility, and carrier policies.
Opt-Out
You may unsubscribe from SMS communications at any time by replying STOP to any message from us. After opting out, you will receive one final confirmation message. You will not receive further SMS messages unless you opt in again.
Services
Cutting Edge Systems, LLC provides construction project management mentoring, training programs, and business systems for residential construction professionals. All program content, materials, and systems are proprietary and for participant use only.
Intellectual Property
All content, systems, frameworks, and materials provided by Cutting Edge Systems, LLC are the intellectual property of the Company. Unauthorized reproduction, distribution, or resale of any materials is strictly prohibited.
Disclaimers
Our services and SMS communications are provided "as is." Results vary based on individual effort, experience, and market conditions. Nothing in our communications constitutes financial, legal, or professional advice.
Limitation of Liability
Cutting Edge Systems, LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or reliance on information provided through our SMS program.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of our services following any changes constitutes acceptance of the revised Terms.
Contact
For questions regarding these Terms:
Cutting Edge Systems, LLC
Email: [email protected]